At FoodSpai, we strive to ensure your satisfaction with our products. If you’re not completely happy with your purchase, please review our return and refund policy below:
Eligibility for Returns
Returns are accepted within 30 days of delivery.
The product must be in its original condition, with all accessories and packaging included.
Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
Products damaged due to misuse, neglect, or unauthorized repairs.
Items purchased on clearance or marked as final sale.
Return Process
Contact us via the contact form to initiate a return.
Pack the product securely and include all accessories.
Ship the item back to the address provided by our team. Return shipping costs are the responsibility of the customer, except in cases of defective or damaged products.
Refunds
Once we receive your returned product and confirm its condition, we’ll process your refund within 7–10 business days.
Refunds will be issued to the original payment method.
If the product is found to be defective or damaged upon return, we’ll cover the shipping costs and issue a full refund or replacement.
Exchanges
If you’d like to exchange your product for a different item, please follow the return process above and place a new order.
